2016-2017 Annual Report

Administration

Library Administration staff are the backbone of the law library.  They are the staff responsible for making sure the library functions smoothly and supports the work of the law library and school.

Library Administration staff managed 660 room reservations or approximately 3 reservations per workday of the year.  These reservations were for rooms located in the law library and include the Rare Book Room, the Computer Lab (Lab 228), and the Library Break room.law school total work orders The law library managed and processed 647 law school & law library work orders.  This equates to about 3 work orders per workday of the year. Of those work orders, 60% or 390 were law school specific!

 

This year we also congratulated our interim Law Library Director, Jamie Baker on her wedding this summer!

jamie congrats 2

 

David Kelly, our Library Operations Supervisor, received the 2017 Law Library Employee of the Year Award.david kelly 2
David Kelly
received the award for his efforts in ensuring that the Operations Department runs smoothly.  David is know for coming in early, staying late, and being here at odd hours to make sure everything is well.  David is constantly keeping up with what is going on, anticipating student needs, and addressing issues.  David manages his staff effectively and carries out his duties accurately, politely, and enthusiastically.

 

Electronic & Digital Services

The Electronic & Digital Services Department is responsible for the implementation, maintenance, promotion, and training of a wide range of electronic and digital projects, such as the law library’s webpages, the law school’s digital repository, and hundreds of electronic databases.

Without a doubt, HeinOnline is one of the premier databases in our collection.  This resource contains several different library collections including the Law Journal, the Early American Case Law, Code of Federal Regulations, and the States Statutes: A Historical Archive, to name a few.  Our faculty and students extensively use HeinOnline for their various research projects.  In FY2016-17, library users downloaded 12,459 articles.  Our users downloaded more than 34 times each day of the FY2016-17 year.

hein usage

Other selective database collection usage include:

  • RIA Checkpoint, which contains tax resources, saw 177 sessions with users spending almost 74 hours using this source!
  • ProQuest, a database, which includes access to many Congressional and Administrative documents, provided over 3,000 full-text articles!

Students use West Academic Online Study Aids to help prepare for exams and to gain a better understanding of a legal subject.  There were 99 unique students with a combination of nearly 3,500 visits using the West Online Study Aids!  The most popular resources used were the Nutshells (1,610 views) and Sum and Substance Audio (1,475 uses).  These two study aids accounted for 34% of the total views/uses.

top 10 study aids 2

 

ScHOLAR, the law school’s digital repository, has undergone major changes this past fiscal year.  At the beginning of the fiscal year, the ScHOLAR collection of 2,398 items moved and was added as a “community,” i.e. a new collection in Texas Tech University’s DSpace repository.

Staff concentrated on preparing material to be uploaded into ScHOLAR and working with ScHOLAR to ensure material would be searchable through platforms like Google Scholar.

One large ongoing project is uploading all articles from the various Law School journals into ScHOLAR.  Over 800 articles went though a process that included writing abstracts, creating key words, and preparing information about each article for inclusion in SchOLAR.  In total staff invested nearly 280 hours in preparing this information!

 

Faculty Services & Scholarly Communications

The law library’s Faculty Services & Scholarly Communications Department continued its stellar service record in FY2016-2017.

percent faculty using ref

Overall, there were 378 total requests from faculty with the majority of faculty taking advantage of library services. In fact, 32 of 42 full-time faculty/VAP (or 76%) made requests.

“I have been very satisfied with the responses to my faculty research requests.  I am extremely grateful that the library provides this service to faculty members. Thank you.” ~Annual Faculty Survey

fac research requestsThe law library dedicated nearly 741 hours or 93 (8 hr.) days fulfilling faculty  requests; including scholarly research,
database assistance, classroom instruction, document delivery, and book order purchases.

On average, each request took approximately 2 hours to complete, which equates to over 1/3 of the entire year’s business days fulfilling faculty requests. Ultimately, nearly 62 hours per month facilitating faculty requests.

books purchasedTo support faculty research and teaching, the law library added 384 books to the collection that are pertinent to these endeavors.

In addition to these direct-service statistics, the Faculty Services & Scholarly Communications Department also held a monthly research series for the faculty. Another service point that the Faculty Services & Scholarly Communications Department undertakes is to track full-time faculty scholarship and impact to promote the law school’s mission of engaging in meaningful scholarship.

 

Operation & Collection Services

The friendly faces you see when entering the law library belongs to the Operation & Collection Services Department. The staff in Operations provides a variety of services to the law school community; they are responsible for each step in getting an item from a vendor to getting on the shelf to the user, circulating these items, and a myriad of other behind-the-scenes activities.

Law library circulation staff work hard every day to provide a variety of services to our students and faculty.  During FY2016-17, circulation staff assisted with 9,845 service questions!  The majority of of questions were general, but they offered first aid assistance with over 1,000 items supplied!  This includes handing out band aids and pain medicine. The chart below shows the range of services provided by circulation staff.

circ desk services

 

circulations

The law library circulates many types of items to students and faculty to help with research and intellectual activities.  Some of the items circulated are books, study aids, laptops, and various types of equipment.  The law library circulated over 15,900 items during FY2016-17 or an average of 64 items each day the library is open!

 

circs by material type bar

The single most circulated non-book item was our laptop adapters, each was checked-out an average of 197 times!

Study aids continue to be a popular item.  In FY2016-17, the law library circulated study aids 5,909 times.

The law library received 213,729 visitors last fiscal year.  The majority of our visitors are students and faculty using the library.  The law library provides students and faculty both quiet places to study and a collaboration area for group work. gate count 2016 17

Peak times for visitors to the law library are in the early fall during September and October and right after spring break in April.

gate count chart

Students also have access to five small-group study rooms in the library that are reserved for up to four hours at a time.  This is in addition to the Collaborative Commons on the first floor, where students can gather together to study.  These areas provide students locations where they can work and study together.

study room collage
Law Library Group Study Rooms

The law library managed a materials budget of $739,937 during FY2016-17. These monies allowed the law library to collect a variety of materials including; books, audiovisual material, CDs, periodicals, databases, continuations, and microforms.

materials expenditures 2

 

Over half of the law library’s materials budget went to continuations or updates to various loose-leaf and other updating materials. Updates are items like loose-leafs, pocket-parts, stand-alone supplements, and advanced sheets.  These items are vital to the collection, in that they keep our collection current and maintain the value of the sets.

Public Services

The Public Services Department provides reference and research assistance, offers a wide assortment of legal research courses and one-on-one instruction, as well as planning events and activities designed to help law students alleviate stress and foster a sense of community.

Reference librarians answered 381 reference questions using a variety of methods, including telephone, e-mails, instant messages (IM)/chat, and live interviews.

ref questions by location received

Reference librarians provided a regular hours schedule of 45 hours per week.  During non-regular times–holidays, intersession, and summer–the librarians provided a reference schedule of 40 hours per week.

The Reference Department’s busiest time was in September when we answered many questions on how to use primary and secondary resources, in support of the law school’s Legal Practice program. We also see smaller peaks in activity in April and in August.

ref questions by month

libguide total viewsThe Public Services Department has produced 100 research and service guides. A LibGuide is an online pathfinder designed to help patrons find their way to information.  Each guide is devoted to one topic or type of resource, and all are available online at the law library’s webpage.  Our most popular LibGuide, with 4,218 views, is for Texas Pattern Jury Charges and the second most popular, Vernon’s Texas Codes and Statues Annotated, received 3,033 views.

top 5 libguides views

classes taught by librariansLaw librarians were also very busy providing instruction, giving 164 instructional sessions in FY2016-2017.  They reached 2,433 total participants during these sessions, an average of about 15 students per session.

Each tenure-track librarian also taught at least one for-credit law course.  students attending instructional sessionsLaw librarians also spent 12.5 hours giving guest lectures in 12 law school classes, reaching 366 students.

Law librarians also supported the law school through other types of instruction including:  faculty training, participating in 1L Orientation, conducting library tours, and providing database training sessions.

law faculty instruction

Law librarians taught 39 ELR courses, for 66 hours of instruction, to 393 students this academic year.  With over 35% of new attorneys’ time spent conducting legal research, this instruction is vital as it helps prepare students to be practice-ready lawyers.  In FY2016-17, 28 students graduated from the ELR programour largest class ever!

The Public Services Department also provided student support through the award-winning Excellence in Legal Research (ELR) program, as well as other student programming, including the Peanut Butter & Jelly and a Demo programs, Scribes Student Writing group meetings, contests, Trivia Night and the Student Services Fair.

2017 ELR graduates

Our goal is to support our students’ success and foster a sense of community within the law school; we do this though hosting events that encourage students, faculty, and staff to come together.  Here are photos of just a few of the activities we hosted during FY2016-17.

Social Media

The law library began work to create a positive social media presence two fiscal years ago.  FY2016-17 saw an expansion of our social media presence.  The law library has a Facebook page, two blog pages (The Reporter and the Annual Reports), and a Twitter presence.

The law library provides information to our patrons concerning events, contests, commentary, and instruction. Each year, the library adds more content and reaches even more people.

social media stats

 

Texas Tech University School of Law Strategic Plan 2016-2019

Mission Statement

The law library provides superior customer experience through leadership, innovation, service, and teamwork.

 Vision Statement

The law library plays an integral role in supporting the school of law in its goal of becoming a premier student-centered nationally recognized law school by: adopting change as needed; nurturing lifelong relationships with faculty and students; creating a congenial, collaborative, and inviting environment; supporting scholarly and professional endeavors, and providing research and technology skills to help law students become practice-ready, ethical, effective leaders and decision makers. Additionally, in pursuit of a better-informed public and legal community, the law library collects, develops, organizes, and makes its resources available to the State of Texas and the region.

 Values Statement

In its provision of legal information, research, and service, the law library strives to exemplify the following values:

  1. Leadership through inclusiveness, diversity, humility, transparency, and vision to guide and inspire others.
  2. Innovation through adaptability, imagination, and awareness to explore new and effective services.
  3. Service through proactive action and effort to create value for our users and community.
  4. Teamwork through collaboration and mutual respect to work as a group to achieve our goals.

 Goals

Leadership Goals

Provide organizational leadership through;

  1. Developing new and innovative ways of supporting student learning.
  2. Developing and maintaining excellent marking plan and strategies.
  3. Promoting the activities of the law library and its staff.
  4. Developing new ways to support the activities of the faculty in the classroom.

Innovation Goals

Provide innovative activities through;

  1. Investigate new ways of providing a quality library environment.
  2. Promote and develop excellent access to electronic and digital resources.
  3. Maintain an innovative and responsive Excellence in Legal Research program.
  4. Recognize and reward law library employees who excel in their work.
  5. Investigate ways of improving constituent access to reference services.

Service Goals

Support Law School activities and initiatives by providing excellent service through;

  1. Reach out to constituents for suggestions and improvement to law library services through surveys and other appropriate means.
  2. Maintain quality law library service through implementing a system to formally follow-up on incidents and provide the means to ensure problems do not continue.
  3. Develop an electronic/digital focused collection.
  4. Review the law library’s collection looking for ways to improve and streamline materials.

Teamwork Goals

Support law school activities and initiatives through a coordinated team effort through;

  1. Training programs for staff members to encourage both group and individual learning efforts.
  2. Developing core legal bibliography competencies for staff. Including competencies based on legal research, law library departments, and law school departments.
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