2014-2015 Annual Report

Associate Dean Message

It is with great pleasure to share with you the 2014-2015 Annual Report of the Law Library. The report highlights selective and notable developments in the Law Library over the past fiscal year. This report provides mere highlights into the work of our dedicated law librarians and staff, and the many ways in which we are building on the past in order to shape the future.

With each passing year, the balance between print and digital formats tips towards the latter. For many of us, print is still the most user-friendly format. However, the reality is that an all print or mostly print environment is not sustainable going forward. More than in previous years, in 2014-2015 we focused more of our collection efforts on digital resources and will continue to do so in the future. While the future will be increasingly reliant on the integration of digital formats, it will be equally reliant on the distinction of our print collection, the availability of physical spaces, limited resources, and the invaluable human interactions that occur between Law Librarians, staff, students, and faculty. The focus on digital resources does not mean that we are neglecting our duty to provide a core law library collection of essential materials. Through strategic selection and planning, the Law Library will continue to maintain effectively its core collection and additional materials to support of the law school’s curricular, scholarly, and service programs and objectives.

Without doubt, our dedicated law librarians and support staff are our strongest asset. We are fortunate to have an extremely motivated team that endeavors to provide the appropriate range and depth of reference, instructional, bibliographic, and other services to meet the needs of the law school’s teaching, scholarship, research, and service programs. Without their collective efforts, the 2014-2015 report would not have been possible.

Arturo L. Torres
Associate Dean, Law Library
Professor of Law


Each year, the Law Library undertakes a self-study of services provided to our patrons. Below you can find information pertinent to:

 

 

Academic Technology

Academic Technology (AT) completed 3,298 work orders during FY2014-2015.  August 2015 was by far AT’s busiest month of the year, with over 550 work orders. AT staff completed 1,431 work orders to provide proactive service to law faculty and students to prevent user initiated work orders!

completed AT work orders by month

completed AT work orders by req dept

“I get prompt service when I submit a reference question via MyTechLaw.” ~Annual Faculty Survey

Audio Visual

av work orders 2

The Audio Visual staff were also busy during FY2014-2015, as they completed 1,414 audio/visual work orders or 5.6 work orders each work day, based on a 40 hour work week.

Audio Visual staff also replaced a projector corresponding programming and peripherals in the Lanier Auditorium during the summer.  This new projector will help ensure the productivity of this space for years to come.Lanier auditorium

Retirement of Long-time Law Library/AT Employee, Dan Dean

Dan Dean retirement

Dan Dean served the Texas Tech University School of Law community for 21 years before retiring in May 2015.  Well-wishes to Dan in his retirement!


ABA Standards

The Academic Technology Department continues through its work to correlate with the following American Bar Association (ABA) Standards:

Standard 601. General Provisions (a)(4) remains informed on and implements, as appropriate, technological and other developments affecting the library’s support for the law school’s program of legal education.

Standard 604. Personnel The law library shall have a staff sufficient in expertise and number to provide the appropriate library and information resources services to the school.

Standard 701. General Requirements (a) A law school shall have facilities, equipment, technology, and technology support that enable it to operate in compliance with the Standards and carry out its program of legal education.

 

Administration

Library Administration staff are the backbone of the Law Library.  They are the staff responsible for making sure the library functions well and supports the work of the Law School.  One of the ways this is done is through service.

room reservations 2Library Administration staff managed 483 room reservations!  These reservations were for rooms located in the Law Library and include the Rare Book Room, the Computer Lab (Lab 228), and the Library Break room.  These rooms are used by Law School groups for various purposes including meetings and trainings.

 

events organizedOver 21 events were supported including: faculty/staff farewells, faculty/staff welcomes, a baby shower, National Library Week, 1L Orientation, staff training & retreats, and other Law Library events.

water bottle fill ups

 

The equivalent of approximately 33,197 bottles of water were filled up at the new filtered-water fountain stations in the Law Library, helping the environment by eliminating the need to purchase additional bottled water.

work orders234 Law Library work orders were processed this fiscal year.  Work orders helped students and faculty enjoy the use of the library by ensuring that the facility was comfortable, safe and well-lit.  The most common work orders include lights, air conditioning, and restroom issues.

 

“I locked myself out of my carrel and library staff instantly helped me.  I reported a problem about an outlet and they immediately contacted maintenance to fix it.” ~Annual Student Survey

 

employee of the year award 2

Paul Aguilar, our Server Administrator III, was awarded the inaugural 2015 Law Library Employee of the Year award.  Paul received the award for outstanding service to the library, particularly for his work on the 2013-14 Annual Report.

committee of the year

The Staff Training & Development Committee received the inaugural 2015 Committee of the Year award.  This group received the award due to its efforts in developing and presenting several staff trainings during the course of the year.

collaborative commons reception 2

The Law Library dedicated the Collaborative Commons area with an opening reception held on September 25, 2014.  This area is open to students so they can work together in groups and are able to discuss and work together in a collaborative environment.

Administration also oversaw several projects, a few selective examples include:

  • Lower Basement Water Leaks repairs
  • Water Detection System Installed in the server room
  • New Student Payroll Tracking System, TimeClock Plus
  • Addition of a soft seating section on the 1st Floor West Side
  • Adding additional outlets/data connections in the Collaborative Commons

“I feel that we have enough resources available for all the library necessities a law student would need.  Also, I feel as if the library is constantly making changes to increase the effectiveness of its resources, library programs, and supplies.  I appreciate this as a law student…” ~Annual Student Survey


ABA Standards

The Administration Department continues through its work to  correlate with the following American Bar Association (ABA) Standards:

Standard 601. General Provisions (a)(1)provides support through expertise, resources, and services adequate to enable the law school to carry out its program of legal education, accomplish its mission, and support scholarship and research.

Standard 602.  Administration (a) A law school shall have sufficient administrative autonomy to direct the growth and development of the law library and to control the use of its resources. (b) The director of the law library and the dean, in consultation with the faculty, shall determine library policy. (c) The director of the law library and the dean are responsible for the selection and retention of personnel, the provision of library services, and collection development and maintenance. (d) The budget for the law library shall be determined as part of, and administered in the same manner as, the law school budget.

Standard 603. Director of the Law Library (a) A law school shall have a full-time director of the law library whose principal responsibilities are managing the law library and providing information resources in appropriate formats to faculty and students.

Standard 604. Personnel The law library shall have a staff sufficient in expertise and number to provide the appropriate library and information resources services to the school.

 

Electronic & Digital Services

The Electronic & Digital Services Department is responsible for the implementation, maintenance, promotion, and training of a wide range of electronic and digital projects, such as the Law Library’s webpages, the Law School’s digital repository, and hundreds of electronic databases.

During FY2014-2015, the Law Library’s databases received over 42,047 hits.  This is a 10% increase over last fiscal year.  The database receiving the most hits from the Law Library’s webpage was Fastcase with 435 views.

 “I love the ability to look for books online …” ~Annual Student Survey

In FY2014-2015, the Law Library added several new databases including:

  • The Making of Modern Law:  U.S. Supreme Court Records & Briefs
  • O’Connor’s Online
  • HeinOnline’s Congress and the Courts
  • HeinOnline’s Religion and the Law

heinonline usage 2One of the comprehensive premier database collections is HeinOnline.  This resource contains several different library collections including the Law Journal collection, the Early American Case Law collection, Code of Federal Regulations collection, and the States Statutes: A Historical Archive collection.  This collection is extensively used by our faculty and students for their various research projects.  In 2014-2015, library users downloaded almost 12,000 articles.

Other database collections include Checkpoint, which contains tax resources, saw 249 sessions with users spending a little over 118 hours using this source!  ProQuest, a database which includes access to many Congressional and Administrative documents, saw 5,737 searches!  BNA reports their statistics quarterly, in the first three quarters of 2014-2015 there were 220 e-mail alerts sent to Law faculty and staff.

bna usage bar 2

west online study aids bar 2

West Online Study Aids are available to students to use to study for exams or to gain a better understanding of a legal subject.  There were 350 students using the West Online Study Aids which represents 54% of our students.  The most popular resources that students used were the Nutshells and Gilbert’s.

west online study aids pie

ScHOLAR, Texas Tech University School of Law’s Digital Repository, is ranked 24 in a worldwide Top 25 Law Library repository list, as ranked on the “Ranking of Web Repositories” website.  The website uses ranking indicators which show that documents from our repository are easily accessible through Google and Google ScHOLAR, proving that ScHOLAR is easily discoverable.  In addition, the site takes into account the citations to and downloads of our documents to rank our repository, proving that our repository is used extensively in the legal community.

article with most views 2Professor William Casto’s article, Steelworkers Trilogy as Rules of Decision Applicable by Analogy to Public Sector Collective Bargaining Agreements:  The Tennessee Valley Authority Paradigm, received 561 views and was the article with the most views in ScHOLAR.

 

item with most views 2Questions & Answers:  Wills, Trusts and Estates, co-authored by Michael Hatfield, received 1,325 views and was the item with the most views in ScHOLAR.

Scholar has been accessed 13,632 times during 2014-2015.  That is 1,136 views per month and 37 views per day.  Any document/link view is a click on the document to view it or a click on the link to view it.  A Scholar Page view is a click on any page that doesn’t take you to a document.

document and scholar views 2

collection community views 2

Communities are large grouping of documents into a collection.  There are collections of Law Faculty Scholarship, Personal Collections, Law School History, Law Library History and Regional Legal History.  Community views (clicks on these groups of documents) are 21% of the ScHOLAR views or 2,904 views of the list of material in that community.

 “Knowledgeable and friendly staff.” ~Annual Student Survey

The Law School home page had 107,091 views in 2014-2015, with the average viewer spending a little over 2 minutes viewing the page!  A close second for total page views is the Admissions page with 100,519 views.  The Law Library had 12,027 page views in FY2014-2015. The Law Library’s combined Research & Reference, Services, and About the Library pages had a total of 3,547 views!

law school web page useage

 

 


ABA Standards

The Electronic Resources & Services Department continues through its work to correlate with the following American Bar Association (ABA) Standards:

Standard 601. General Provisions (a)(1) provides support through expertise, resources, and services adequate to enable the law school to carry out its program of legal education, accomplish its mission, and support scholarship and research.

Standard 605. Services A law library shall provide the appropriate range and depth of reference, instructional, bibliographic, and other services to meet the needs of the law school’s teaching, scholarship, research, and service programs.

Standard 606. Collection (a) The law library shall provide a core collection of essential materials through ownership or reliable access.  The choice of format and of ownership in the library or a particular means of reliable access for any type of material in the collection, including the core collection, shall effectively support the law school’s curricular, scholarly, and service programs and objectives, and the role of the library in preparing students for effective, ethical, and responsible participation in the legal profession.

Faculty Services & Scholarly Communications

The Law Library’s Faculty Services & Scholarly Communications Department had a robust 2014-2015.

There were 380 total requests from faculty with the vast majority of faculty taking advantage of library services.

faculty request hours

 

The Law Library dedicated nearly 850 hours fulfilling faculty requests, including in-depth scholarly research, database assistance, classroom instruction, document delivery, and book order purchases.  On average, each request took approximately 2.2 hours to complete.

“I get help promptly when I need it.” ~Annual Faculty Survey

book per facultyOn average, this equated to about 70 hours per month spent facilitating faculty requests and ordering nearly 450 books pertinent to faculty research and teaching interests.

The Faculty Services & Scholarly Communications Department dedicated the equivalent of 106 (8hr) days to fulfill all of the faculty requests. That is nearly  1/3 of the entire year working to fulfill faculty requests.

“I have been very satisfied with the responses to my faculty research requests.  I am extremely grateful that the library provides this service to faculty members. Thank you.” ~Annual Faculty Survey

percent of faculty servicedTotal full-time faculty/VAP making requests: 34/40 = 85%

In addition to these direct-service statistics, the Faculty Services & Scholarly Communications Department also tracks faculty scholarship and impact to promote the law school’s mission of engaging in meaningful scholarship.

 

“Those who get me ILL are always wonderful, as are those who do faculty presentations, and those who handle the main desk downstairs.” ~Annual Faculty Survey

 


ABA Standards

The Faculty Services & Scholarly Communications Department continues through its work to correlate with the following American Bar Association (ABA) Standars:

Standard 601. General Provisions (a)(1) provides support through expertise, resources and services adequate to enable the law school to carry out its program of legal education, accomplish its mission, and support scholarship and research.

Standard 605. Services A law library shall provide the appropriate range and depth of reference, instructional, bibliographic, and other services to meet the needs of the law school’s teaching, scholarship, research, and service programs.

Standard 606. Collection (a) The law library shall provide a core collection of essential materials through ownership or reliable access.  The choice of format and ownership in the library or a particular means of reliable access for any type of material in the collection, including the core collection, shall effectively support the law school’s curricular, scholarly, and service programs and objectives, and the role of the library in preparing students for effective, ethical, and responsible participation in the legal profession.

Operations & Collections Services

Operations & Collection Services provides a variety of services to the Law School community.  Staff in this department are responsible for all physical library materials (from ordering an item, processing, and shelving) as well as circulating these items.  Operations & Collections Services staff are also the friendly faces that greet you when entering the Law Library.

“The staff at the Circulation Desk and the Help Desk are always helpful and go above and beyond to meet students’ needs.” ~Annual Student Survey

checkouts 3The Law Library circulates many types of items to students and faculty to help with research, studying, and intellectual activities.  Some of the types of items circulated are books, study aids, laptops, and various types of equipment.    

most circulated itemSurprisingly, the single most circulated item was our laptops.  The top-circulating laptop was checked-out 73 times.  We have 18 laptops that circulated an average of 58 times per laptop.  These laptops were purchased in 2011, and will need to be replaced soon.

Study aids are the most popular items we circulate; last year we circulated 8,880 study aid items.  The most circulated title was a study aid, Evidence Examples & Explanations, which had 46 circulations.  Our most popular non-study aid title was O’Connor’s Texas Rules, Civil Trials which circulated 42 times.

most circulated book 2non study aid most circs

gate count visitors 2

The Law Library received over 264,500 visitors last year.  The majority of our visitors are students and faculty using the library.  The Law Library provides a unique service for our students and faculty; we provide study carrels that are checked out to them all year long.  This gives students and faculty a quiet place to study and work.  The Law Library also provides study areas to out-of-area students and visiting faculty.

 

 

gate count 2

 

Peak times for visitors to the Law Library are the early fall in September and right after spring break in March.  Our least busy times are during the interim break in December and the summer months of June and July.

“They are kind on a daily basis!” ~Annual Student Survey

study room reservations 4

Students also have access to 5 small group study rooms in the library that can be reserved for up to 4 hours at a time.  This is in addition to the Collaborative Commons on the 1st floor which is designed for large group study.  These areas provide students places where they can work, collaborate, and study together.

borrowing stats 2

 

 

InterLibrary Loan services are available for faculty and students who need materials not immediately available through the Law Library.  This service allows us to provide material from other libraries both nationwide and internationally that are not available in our local collection. Last year, we provided 191 items to faculty and students through InterLibrary loan.

The Law Library also provides a purchase-on-demand service for faculty where it adds requested material from our faculty to the collection.  This allows us to improve our collection by adding materials that are relevant to faculty research, instruction, and ensuring that we have the material available for our faculty, and allows us to more quickly and easily provide the research material necessary to faculty research and instruction.

items added to catalog 2During 2014-2015, Law Library staff added 10,499 items to the collection.  This includes new books, government documents, videos, and other material.

“Thank you all for being so nice and helpful!” ~Annual Student Survey

materials expenditures 2

In 2014-2015, the Law Library materials expenditures budget was approximately $1,133,161.  These monies were spent on a wide-variety of material for the Law Library including; books, audiovisual material, CDs, periodicals, databases, continuations, and microforms.  Close to $700,000 or over half of the budget went to continuations or updates to various loose-leaf and other updating materials.  The next largest expenditure was for databases subscriptions for the Law Library.  Updates are items like loose-leafs, pocket-parts, stand-alone supplements, and advanced sheets.  These items are vital to the collection, in that they keep our collection current and maintain the value of the updated set.

law library continuations

“Absolutely wonderful staff.” ~Annual Student Survey

Additional Operations department projects in 2014-2015 include:

  • A shifting project that moved over 99,000 book items, including moving current primary legal materials to the 1st Floor West Side and shifting other items so the collection now has adequate growth room throughout the Law Library;
  • Operations and Academic Technology staff worked together to improve the look and functionality of the on-line room reservation system;
  • Adding pull-out shelving to shelves in the Circulation workroom area to help students by giving them added work space within the shelving sections.

ABA Standards

The Operations Department continues through its work to correlate with the following American Bar Association (ABA) Standards:

Standard 601. General Provisions (a)(1) provides support through expertise, resources, and services adequate to enable the law school to carry out its program of legal education, accomplish its mission, and support scholarship and research.

Standard 605. Services  A law library shall provide the appropriate range and depth of reference, instructional, bibliographic, and other services to meet the needs of the law school’s teaching, scholarship, research, and service programs.

Standard 606.Collection (a) The law library shall provide a core collection of essential materials through ownership or reliable access.  The choice of format and of ownership in the library or a particular means of reliable access for any type of material in the collection, including the core collection, shall effectively support the law school’s curricular, scholarly, and service programs and objectives, and the role of the library in preparing students for effective, ethical, and  responsible participation in the legal profession.

 

Reference, Instruction, & Student Services

reference interactionsReference, Instruction, and Student Services Departments work to provide help answering questions, offering instruction sessions on how to conduct various types of legal research, and conducting various types of supplemental class instruction.

In 2014-15, the Reference and Instruction Department started offering reference service via chat and text messaging.  Over 10% of our Reference interactions were done through chat service.

The Reference Librarians answered a total of 884 reference questions. 797 were either in-person, via telephone, email, mail, etc.  However, 87 were answered through our new chat service.

“All of my interactions with the law librarians at Texas Tech have been wonderful.  They’re extremely helpful and are very adept at explaining how to complete our necessary tasks.  They have made our law school careers better.” ~Annual Student Survey

This year, the reference podium was removed and reference services are now offered through the Circulation Desk.  The Reference Librarians provided a regular-hours schedule of 49 hours per week.  During non-regular times–holidays, intersession, and summer–the Librarians provide a reference schedule of 40 hours per week.

The Reference collection has also moved to behind the Circulation desk to make it easier for students, faculty, and staff to locate material.

libguide views with context2014-15 also brought LibGuides to the Law Library.  The Reference and Instruction Department introduced over 60 research and service guides. All are available online at the Law Library’s webpage and more are being created as needed.  Our most popular LibGuide, with 1,427 views, is for Student Services and the 2nd most popular, the ELR LibGuide, isn’t far behind with 1,421 views.

 

lib guide views 2

instructional sessions

The Librarians were also very busy with instructional work.  The Law Librarians presented 127 instructional sessions in 2014-2015.  They reached 1,998 participants during their sessions.  This is an average of about 16 students per session.

 

 

“The librarians were always very helpful.” ~Annual Student Survey

students in sessions

Included in instructional time is the robust support that the Law Library provides to the Legal Practice program with supplemental workshops on eight specific topics.  Librarians taught over 55 hours of Legal Practice Workshops with 1,210 students attending.

legal practice workshop classes 3

“Thank you for all of your help!” ~Annual Student Survey

Librarians also helped support the Law School through other types of instruction, including providing guest lectures for faculty, participating in  1L Orientation, conducting library tours, and giving database trainings.

The Student Services Department also provides student support through the Excellence in Legal Research (ELR) program, among other programming aimed at students.

During FY 2014-2015, there were 11 different ELR courses taught to a total of 240 students which totals over 52 hours of ELR instruction.  With over 35% of new attorneys’ time spent conducting legal research, this instruction is vital as it helps prepare students to be practice-ready lawyers.  In May 2015, 16 students graduated from the ELR program after completing 30 course hours and an assessment for each class.

ELR-2015

Congratulations to the 2015 Excellence in Legal Research program graduates!

MICHAEL SAMUEL ADA, SARAH BROXSON, ELIZABETH DARBY, MICHAEL ECONOMIDIS, AMBER FLY, CARRIE HARRIS, PERLA HERNANDEZ, EDDIE MONTEMAYOR, ASHLEY NEERHOF, QUINCY PERALES, CARSON REIHSEN, SHIVANI RUMALLA, JACOB SWAAB, MELISSA TRAN, ASHLEY TSEUNG, MICHAEL URYASZ

ABA Standards

The Reference & Instruction and Student Services Departments continues  through its work to correlate with the following American Bar Association (ABA) Standards:

Standard 601. General Provisions (a)(1) provides support through expertise, resources, and services adequate to enable the law school to carry out its program of legal education, accomplish its mission, and support scholarship and research.

Standard 605. Services A law library shall provide the appropriate range and depth of reference, instructional, bibliographic, and other services to meet the needs of the law school’s teaching, scholarship, research, and service programs.